Conference360 (“Conference360”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Conference360 mobile application, web application, and related services (collectively, the “Platform”).

By accessing or using Conference360, you agree to the collection and use of information in accordance with this Privacy Policy.

1. About Conference360

Conference360 is an event registration and management platform operated by Eventpadi Technology Limited, a company registered in Nigeria. The Platform enables event organizers to create events, register attendees, manage check-ins, process payments, and access event analytics.

2. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly

When you register or use Conference360, we may collect:

• Full name

• Email address

• Phone number

• Organization or event details

• Registration responses and custom form answers

• Payment-related information (processed via third-party payment providers)

• Support requests or communications

b. Information Collected Automatically

When you use the Platform, we may automatically collect:

• Device information (device type, operating system)

• IP address

• Browser type

• Usage data (pages visited, actions taken)

• Log and diagnostic data

c. Event-Related Data

If you register for or attend an event:

• Ticket type and quantity

• Check-in status (QR code scans)

• Attendance timestamps

• Engagement data (where applicable)

3. How We Use Your Information

We use collected information to:

• Provide and operate the Conference360 Platform

• Process event registrations and ticketing

• Enable QR code check-ins and attendance tracking

• Process payments and issue confirmations

• Communicate important updates and notifications

• Improve platform performance and user experience

• Generate analytics and reports for event organizers

• Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process personal data based on:

• Your consent

• Performance of a contract (event registration and service delivery)

• Legal obligations

• Legitimate business interests

5. Sharing and Disclosure of Information

We do not sell your personal data.

We may share information with:

• Event organizers (only for events you register for)

• Payment processors (e.g., Paystack, Flutterwave) for transaction processing

• Service providers assisting with hosting, analytics, communications, and support

• Regulatory or legal authorities where required by law

All third-party partners are required to protect your data and use it only for authorized purposes.

6. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Secure servers and encrypted connections

• Access controls and monitoring

• Regular system updates and reviews

While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes outlined in this Policy

• Meet legal, accounting, or regulatory requirements

• Resolve disputes and enforce agreements

Event organizers may also retain event data according to their own policies.

8. Your Rights

Depending on applicable laws (including the Nigeria Data Protection Act – NDPA), you may have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Withdraw consent where applicable

• Object to certain processing activities

You can exercise these rights by contacting us using the details below.

9. Cookies and Tracking Technologies

Conference360 may use cookies and similar technologies to:

• Maintain user sessions

• Improve platform performance

• Analyze usage patterns

You can manage cookie preferences through your browser settings.

10. Children’s Privacy

Conference360 is not intended for children under the age of 13. We do not knowingly collect personal information from children. If such data is discovered, it will be deleted promptly.

11. International Data Transfers

Your information may be processed or stored outside your country of residence where our service providers operate. We ensure appropriate safeguards are in place to protect your data.

12. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of Conference360 after changes indicates acceptance of the revised Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

Eventpadi Technology Limited
📧 Email: privacy@conference360.site
🌐 Website: https://conference360.site